Water Now is a family run Bermudian company established in 2009 to meet Bermuda's growing need for efficient water distribution, and care of our unique water catchment and storage systems.
Although a new entrant to an old business, Water Now has continued to push the industry forward. Our utlization of mobile, wireless, and internet technology, with the convenience it offers to our customers is second to none. Did you know our truck is a roaming wirelss internet hotspot? After not even a year in business we upgraded to our custom built, double size Mack tanker truck, 'The Green Machine'. This upgrade greatly improved our capacity and efficienty for our customers. But we're not done yet...
Before there was a Water Now, there was a simple concept; our mission statement:
In seeing this mission through, we strive to make things easier for our customers - whether allowing online order and payment– day or night, to save a customer from having to go to an ATM (we take debit/credit cards wirelessly at the truck, or online), or getting water to you regardless of time of day, night, or time of year.
Questions and answers
Q: Do you deliver late nights, weekends, and holidays? A: Sure do, 365 days a year. During times of drought and high demand we run 24 hours.
Q: Are you sure you can get that double size tanker into our driveway? A: You might be surprised, and with the amount of hose carried we may not have to! Here we are pictured reversing up narrow Old Maid's Lane to access Aunt Nea's Inn, St. George. Although we among the largest tanker trucks on the road, with our short/narrow wheelbase and carrying 600+ feet of hose we pride ourselves in taking on even the most challenging of jobs that others won't.
Q: What is the secret to our speedy service? A: Don't tell immigration...but we hire small ninjas!
Q: Do you deliver to the east end? A: We like St. George's/St. David's, and our customers get first class service no matter where they live. Here we're delivering through the narrow cart pathway leading to Printer's Alley of historic St. George...acessing from the back via Turkey hill and circa 225 feet of hose. If you are an existing Water Now East end customer - we will take care of you, regardless of drought, or how far we have to haul the water. Few companies can make such a statement.
Thanks must go to Bermuda Small Business Development Corporation, and particularly Jamillah Lodge for help in getting off the ground. Check out all the good work they are doing on island here>>
ZFB Interview Clip:
"I found WaterNow in the yellow pages when I was desparate for water. Darren was professional and very helpful. We have always worked out delivery times that are suitable all around. He keeps in communication with me when I am waiting for my water delivery which reduces the stress you feel when you have to pay for water. I am a regular client and won't be going anywhere else. AND he has an eco friendly truck which is really improtant to the environment. Thanks Water Now!!!" - Janet, St. George's
"Excellent professional service. Most water companies I called up had long waiting lists and were pretty rude about getting to me (even though I wasn't desperate for water). These guys had an easy and efficient online ordering system that was followed up the next day. They came, were polite and professional, and even had a bio-diesel truck. Should win every award for water service." - Jonathan
Double Jeopardy!
During the insanely busy summer drought of 2010 water was effectively being rationed due to drastically reduced opening hours, and long lines at the water depots. In the photo below we are covering two customers at once (1 load to each), one with hose reel (rear right), one with standard hose (front left). We later circled back and did this a second time to complete both orders. While this may be more work for us, it is this type of customer service, and our focus on people in times of need that we take pride in. It's worth being a Water Now customer for this fact alone!
2011 - Mack Attack!
2nd Mack built and landed on island for the insanely busy summer of 2011.
